Lola Beauty

Absolutely terrible customer service. Save yourself the headache and take your business elsewhere! Dealing with Lola was one of the most frustrating experiences we had while planning our wedding. Their communication is horrible. Nobody answers the phone, and it takes almost an entire week just to get someone to respond to a simple message. Why even advertise a phone number if nobody is going to answer it? What makes it worse is that they expect you to pay first before even telling you when they can schedule you. They don't provide a clear schedule or available dates upfront. Instead, they tell you what days might work for them, and if those dates don't work for you, good luck. You'll be waiting another week just to hear back. Every single time, it's the same excuse about needing to coordinate with their staff to see what's available. Even our wedding planner tried reaching out multiple times, only to receive messages saying someone would get back to us. Nobody ever followed through. We eventually had to cancel because they simply could not get their act together and coordinate anything. And to make matters worse, no refund. So they take your money, waste your time, fail to communicate, and leave you with nothing. Planning a wedding is stressful enough without having to chase down a business that you've already paid. Their lack of professionalism, organization, and basic customer service is completely unacceptable. If you cannot communicate with your customers or properly manage your scheduling, then you shouldn't be taking people's money in the first place. I would never recommend Lola to anyone. Save your money, save your time, and find a business that actually respects its customers. Extremely disappointing and completely unprofessional.

I went with Saia for makeup and Sloan for hair for my wedding day. They were phenomenal and made us feel confident with beautifully executed hair and makeup. On top of that, they are fun to talk to and brighten up a room!

Simply the best! You really cannot go wrong with any of their stylists or makeup artists. They went above and beyond for my engagement shoot, my day-before events, and my wedding day. I came in early for my tea ceremony makeup, and it held up beautifully through my rehearsal, dinner, and welcome party — over 12 hours of wear and still flawless. My tea ceremony look was absolutely stunning. I have zero complaints! An honorable mention goes to Ashley, who was so fun to talk to and truly amazing at what she does. My girls and both moms looked beautiful, too.

I chose LoLa Beauty for my wedding hair and makeup, and it was seriously the best decision ever! I loved being able to do a trial and meet my glam team before the big day. HUGE thank you to Saia, my makeup artist, and Sloan, my hairstylist. Both made me feel so comfortable and calm on the day of. I LOVED how everything turned out – it was exactly how I envisioned it looking. I felt beautiful, but still like myself. I would 100% book with these lovely ladies from Lola Beauty again in the future!

We had an amazing experience with Lola for my wedding. They thoughtfully paired us with two incredible artists for hair and makeup, Nina and Saia, who were both so talented and a blast to work with. I did a trial beforehand - it helped everything feel smooth and stress-free on the wedding day. Myself and my entire wedding party felt beautiful, and we received so many compliments. My friends and family said it was the best wedding makeup they’ve ever had done. Highly recommend!