Omni Houston Hotel

I host my birthday party here annually and I truly can’t rave enough about the staff, the hotel, The Black Swan and just everything all together! The bartenders at The Reserve Adam and Herbert always take amazing care of myself and all my …

I had the best experience at The Omni hotel.Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts, a must stay hotel if visiting or staying local to Houston. A special thanks to the Bartenders …

Everything was amazing loved the smell it's definitely luxurious

We love going here everytime... Our kids love their pool.. Rooms are clean and nice, and staff are very nice and helpful.. This time, we got the best view from the 11th floor... we will keep coming back here! Thanks Omni Houston!❤️

beautiful swimming pools, luxurious rooms, classy bar in the basement... what more could someone ask for?

I recently stayed at the Omni for a birthday celebration and had a wonderful experience. Thank you to Adam and Herbert, the bartenders at The Reserve, for your exceptional service and amazing drinks. We also spent some time at the Black …

Beautiful hotel. Grow customer service.

I had an incredible experience at the Omni Hotel while celebrating a family birthday! The food and drinks were outstanding. We later enjoyed a fantastic steak and drinks at the Whiskey Reserve, where a server named Adam truly shone as our …

Houston trip was amazing because of this beautiful Hotel situated at a very apt location. Food and places from hotel was very easily accessible. It has lot of greenery and a very nice pool area! We were also welcome by a gentleman Amir who …

From the moment of arrival to our departure we were treated as favored guests. The lobby was wonderful and don't get me started on how wonderful the place smells. The fitness room is worthy of a serious athlete and the room we stayed in was …

Pool Water is warm, max is 5 ft. which enables Sun to it heat Up! The area Vibe is Peaceful... Hotel property is nice, food & drinks are good.

Spectacular iconic Houston 5 Star Hotel..... I think it's by far the best in Houston in every way.......

I requested a crib when I reserved a room and when I checked in. It was not delivered. I had to call the front seat multiple times to finally get one. …

A Disgraceful Experience Rooted in Racial Bias My fiancé and I had one of the most disappointing and offensive experiences …

The staff were friendly and helpful and the room was clean and comfortable.

Rooms are a bit old fashion but the service and location more than make up for it. I'd recommend getting the Valet service to avoid a good walk. Overall a nice stay with a nice view!

The hotel lobby was nice. There was no microwave or refrigerator in the room. They stated I had to request one. What hotel that charges you $200 a night doesn't already have these items in room. Key didnt work to the room. They charge you …

Stayed one night! The location was great for us, Close to our venue! The employees were kind and well mannered, …

Every moment of my stay experience was filled with exceptional hospitality. I was greeted as a valued guest and departed feeling more like a cherished family member. The feeling was mutual. I stayed for 5 nights and had all my evening meals …

This is the place to staycation in Houston! Tai at the outdoor bar is the best and makes the experience of lounging at the pool the best. Top notch service. Everything is impeccable here. Very clean. And they have the gorgeous luxury bag room ❤️

I’m so disappointed in Omni Houston. It’s time for a huge hotel update ASAP. Very dated from the time you walk off the elevator. I love the Omni brand and I have stayed at a few locations, this one is the most disappointing with room …

This was our first time staying at this Omni. We were welcomed with professionalism once we arrived by the parking staff. We did have a small issue with our room but was immediately upgraded to another room. All in all, excellent staff working the front desk! Kudos to you! We will be looking to staying here once again.

My husband and I wanted to do a staycation for our wedding anniversary, and the Omni did not disappoint! As guests, my husband and I felt so catered to and taken care of with the exquisite and phenomenal guest care. The amenities were …

I absolutely love this hotel❤️ I travel often for work and for leisure, so I’m familiar with many hotels. Omni Houston definitely stands out. The staff are amazing and I honestly fill like I can relax there after a long day. If you like …

Wouldn’t recommend this hotel to anyone. Visited a family member & we were at the pool majority of the day. They don’t allow outside food & drink. But we didn’t get service at all the first half of the day until we finally walked up to …

We enjoyed it. Loved walking around the pool and looking at the black swans

Nothing against the hotel itself — it’s the valet that’s the issue. The staff were very rude, and if you drive a nice car, they try to charge you $100, claiming it’s a “rule.” When I asked if I could pay by card, the valet said, “No, you …

This hotel is beautiful. The front staff(Benjamin) were phenomenal. We came in on Christmas Day because our Airbnb had the electricity go out. The facilities are clean, the restaurant is great, the gym is more than good asked for and the …

My brother and I had several meetings and Used your restaurant bar also the outside pool in the other beautiful amenities. There were several people that made our trip while we were there, and they were …

I loved the Omni. Our host for the girls' trip became ill and we needed somewhere to stay. I picked the Omni for several reasons. First, they have a shuttle that will take you anywhere within 3 miles. Dinner at The Rustic and a comedy show …

Beautiful experience. Everything was perfect! The serve by name “Kira” was exceptional. Food was scrumptious. The desert was breathtaking. The Spa was on point Will definitely come back!

The pool area was beautiful.

Omg I went to a Spa day, it was beautiful. The staff were great. Mr Nick did my massage today and I suffer from back pain. When he was done, my back felt great. He was very professional. The spa scent meet you at the door and all of your worries disappeared.

I recently stayed at the Omni Hotel Houston and had mixed feelings about the experience. On the positive side, the customer service was consistently warm and professional, and the lobby had a calm, upscale atmosphere that gave a strong …

Beautiful facility in the Heart of the Galleria Area and just west of Memorial Park. The staff are wonderful and the food & beverages are great! Enjoy and Bon Appetit!!! 😋 😋 😋 …

Nice spot. Friendly staff. Kind of corporate feeling and on busy roads.

Could barely feel AC in the rooms. Even when turned down to 60. TV is outdated. Tried using the cast feature and the screen just flickers white. When it does work, it only plays for 30 minutes then switches back to the tv home screen. bedding is rough and abrasive. Location is great, but would not recommend to anyone.

Recently celebrated a birthday there! We ate at birdie which was delicious and had good variety, satisfied both my husband and I! We then grabbed a drink at the whiskey reserve and it was such a vibe! Great ambiance, wonderful drinks, and …

Jennifer was the best bar tender you guys have. She was attentive, made our drinks correctly, and was basically running around to make sure our entire team was taken care of. We had about 30ish employees show up at the same time near …

At a chain hotel, memorable staff are rare, but Ms. Melanie stood out!! I was worried I’d forgotten her name and searched for confirmation. On a July 4th holiday, I encountered technical issues in my room. When I called, she was patient, …

Sadly to share , no welcoming at the front desk- now willing to help , delates check in - no friendly staff- no helpful - I was expecting better experience and more DJ

I liked the beds, they were comfortable and the linen was clean.

Aesthetically it is a lovely hotel. That being said, signage is poor and you often have to ask staff for directions. It is not easy to locate information on their website either. Free wifi as a loyalty member? Info was not provided at check …

Very nice rooms with friendly and helpful staff. The location is convenient for me.

This hotel will get our repeated business. A safe, secured self-parking garage started the trip well. Friendly staff. Kids get free breakfast! Room was …

Spa services were great but no service at the pool d/t weather.

We unexpectedly had to travel to Houston as a family, and the staff's warm reception truly made a difference. From the front desk, restaurant, bar, to housekeeping, everyone was gracious, patient, and incredibly helpful. Their kindness and …

Have stayed here several times. Great service. The best location in Houston. Great facility (pool, grounds, parking, common areas). Rooms are clean and nice, but just a bit dated.

No fridge or trash bags in the rooms. It was very nice other than that. And service was great.

This hotel is nice, rooms are cozy but do not have microwave or fridge so if you eat downstairs you will not be able to bring leftovers. The Black Swan club in the hotel was so fun, they had a DJ he was great very versatile. The staff at …

We visited the Omni in Houston for a family wedding, which was held at the Omni. All things related to the ceremony, cocktail hour and wedding were fabulous. We all had a great time! …

I had an absolutely wonderful stay at the Omni Hotel in Houston! From the moment I arrived, the service was outstanding, and the atmosphere was warm and welcoming. A special shout-out to Rosie and Evelin, who went above and beyond to make …

Lovely hotel with spacious well appointed rooms excellent service great location. You do have to [pay for parking but they have a shuttle for 3 miles. We didn't use the restaurant at all. The ; lobby os modern and clean. We will come again.

I must say, I have never had such an exceptional experience at a hotel! Came here for a work conference and spent maybe an hour at the bar and had the pleasure of talking to Jennifer and Diana B., who were not only welcoming and friendly, …

I love Omni hotels but this hotel needs a remodel. I booked in an executive suite and everything was fine but immediately upon entering the room I could here the Air conditioner running full but the room didn't seem cool. Upon first glance …

Close to highway- racing cars, running cars at the valet, valet talking constantly honking, and sirens kept us up all night. The room is dated. You can hear the person in the attached room using the bathroom. No refrigerator, no microwave. …

We went for a business conference, it was great. Their service was amazing, they were all very kind and helpful at the hotel. Definitely returning soon

Amazing place. The service and amenities are great. It’s not overly pricey either, book with your AMEX card if you can!

SPA review- I had a massage scheduled for 1/3, my bday. On 1/2, I had an unexpected crash that led to my car getting totaled so obviously I had to cancel everything for the weekend as I had bigger things to worry about. I also had a stay …

I was in town for a wedding. OMG this hotel is amazing. Food was so delicious and the hotel itself is just pretty. It is close to the Galleria mall and we had so much fun. As a guest you still have to pay for parking. Ugh!! I will go back cuz it is nice enough and worthy. The staff are so friendly.

Attended a gala event at the Omni Hotel Houston and was really impressed. The ballroom looked stunning—beautifully lit, elegant décor, and plenty of space for guests. The staff handled everything smoothly, from seating to catering, and the …

My business stay at the Omni Houston was absolutely amazing! Rooms were extremely clean, plenty of food options, close to everything, & service was outstanding.

Gary, Gary, GARY!!! I have sincerely enjoyed both working with him for my conferences AND outside of work. I can understand why he has been here for a while now. He went ABOVE AND BEYOND and I want to let him know I am entirely grateful I …

Truly an oasis in crazy Houston; warm, inviting, welcoming, nice amenities, beautiful grounds, exceptional staff (Kaitlyn and Alex I'm looking at YOU!)

The hotel location and amenities.

Pool has no depth, shallow water enables the Sun to heat water.... The property is nice, Drinks & Food were good. The Pool area, tree scape was relaxing but water temp was very warm

The housekeeper I met in the hallway was helpful.

We stayed at the Omni Houston Hotel during the Thanksgiving holiday this year, and we had a wonderful experience. The hotel environment is clean, relaxing, and very comfortable. The bed was incredibly cozy, and the blankets were soft—making …

Staff and hotel is very nice. A little older rooms but still very clean and neat. Black swan is great for a party.

This was my first stay at Omni Houston. I don't have any complaints because the issue we had, the front desk was amazing and we appreciated the strawberries too! I can't wait to stay here again!

Dianna at Birdie’s Cafe & Bar is a Godsend. She is very friendly and probably the hardest working woman here. She took excellent care of me during my stay and deserves a raise and a prize! I’m not one to leave reviews, but that is how much she raised the bar.

We had a great stay at Omni hotel in Houston. We went for vacation and we enjoyed the spacious room, clean space and great breakfast. They offer buffet on Saturday and Sunday for breakfast and it is highly recommended. They have valet …

When we bought the day pass to use the Pool and gym while in town, we didn’t really know what to expect but other Omni locations were always nice. The layout was rather inconvenient at Houston because you had to go up a long flight of …

This is how hotels used to be. Every employee who saw me either greeted or welcomed me. The experience just got better from there. Quick, expert service. Quiet, clean, luxurious rooms. The food was fantastic. I wish every hotel had this level of classiness - it costs nothing to treat your customers like you are happy they are there.

Edit: I posted this review my first night and the next morning the hotel reached out to me in all ways possible. I have a fridge, the TV is working, and they left chocolates. It was all very kind of them. …

I recently stayed at the Omni Houston Hotel, and overall it was an impressive experience that balanced comfort, convenience, and classic Texas hospitality. From the moment I walked into the spacious lobby, I noticed the attention to detail …

Rooms are dated and wifi not included even as a member in 2026? Unacceptable for work but at least hotspot service is excellent. Everything else was fine

Originally gave this place a five-star review as did my wife but it came to our attention that they hit us for a $60 parking charge when I was told during check-in that as long as I use my room card to go in and out it was fine so that was …

We stayed at the Omni Hotel Houston while in town to celebrate my mother-in-law's home going and the kindness we received meant so much. The rooms were restful, the space was comfortable, and the inviting lobby made it easy for our family …

Some business colleges and I, just recently, stayed here for our business trip. We had an amazing trip and enjoyed our stay. The staff is beyond amazing and really elevated our trip, Dianna and Diana in the Birdie's Cafe were truly exceptional! We will definitely be staying here, anytime we are in town.

The drinks were amazing and the staff really goes out of their way to make sure you have a good experience. The poolside bar had the best drinks ever. I will definitely go back.

I would like to revise my previous review (1-star). After I posted my initial feedback, the hotel management reached out to me …

This hotel has been an amazing experience! This is how service should still be in the world. The front desk is amazing and so sweet, the valet is wonderful and always remembers who we are and what car is ours. We have been going through a …

Wonderful staff, clean rooms, and beautiful pools! The location was set back and you are surrounded by a beautiful pond and tall trees. You didn’t hear excessive noise (for example, kids running around or loud TV’s or people talking) in your room.

Good resort style hotel on its own little oasis near Galleria district in Houston. We were in town for cheer and happy with its location in relation to where we needed to go, the convention center and galleria mall with teenage girls. The …

Great experience. Great view. Great Customer Service. I would highly recommend staying here the dining and bar was excellent and the Black Swan was a fun nightlife experience with DJ, dancing, and karaoke. Shout out to overall cleanliness and service with honorable mention to their very large pools.

My daughter and I are local and had a staycation here before she turns double digits. Knowing we were there for her birthday, the staff treated her with so much attention and made her feel special. I can't say enough about how enjoyable the …

Extremely attentive staff -- shout out Alex and Mo. Rooms were spacious and clean. The cool weather didn't allow us to use the pool but it was pretty and clean! The grounds were beautiful. Was no disturbed by any noises. We booked our …

The perfect lil staycay! I booked a two night stay here as I needed to utilize my AMEX platinum hotel credit before it expired. I wanted to relax, get some work done, and just rest. This location provided that and more. It is nestled up …

Stayed here at the same time as the Congo team in the world cup. Great service, room was okay. Very comfortable, just no mini fridge in my room and the desk chair wasn't particularly comfortable to work in. Had to book an extra night and the staff were very accommodating.

The smell was amazing felt luxuriously clean and fresh

We love the Omni Houston Hotel! The hotel lobby is inviting and very pleasant to spend time in. The gym is pretty spacious and has a lot of great equipment - it’s also clean which I appreciate! The pool is really nice, always heated, and …

This hotel is impressive. I was there on a weekend. they had weddings & activities every day, so much much to see happy people at their lobby. Never felt overwhelmed or crowded. NEVER heard noise in my room. The staff is super friendly. …