Rafitalic

Rubbish service. Buyer beware!

We had such a great experience with Rafitalic for our wedding! Rafik was amazing to work with and he has such a great eye for detail. He really listened to what we wanted and captured our vision beautifully. Our photos turned out absolutely gorgeous, and we couldn’t be happier with them! Rafik was also so pleasant and so easy to work with throughout the entire process. Our family and friends loved him, and we had so many people asking us who our photographer was! We also received our gallery way ahead of schedule, which was such a nice surprise. We had such a wonderful experience and would absolutely recommend Rafitalic!

We had the pleasure of working with Rafitalic on our special day and only have the best things to say. Throughout the process Rafik helped ensure we were on the same page and had the same vision for our wedding day. From our first meeting to the day of he was attentive, kind, professional, and incredibly flexible. He took time getting to know us, our family, and our friends making the experience incredibly personal. He also went above and beyond to help talk us through stressful moments and guide us when shooting to make sure we got everything we wanted. Not only did the pictures come out beautifully, but he also was able to deliver them ahead of the previously discussed timeline. Some of our guests asked for their details because of how personable Rafik was throughout the day. Both my wife and I were incredibly pleased with Rafitalic and their product. Would highly recommend!

TLDR: The worst experience I had with any of my wedding vendors! They lost all my wedding footage and then ghosted me for half a year. There is no communication after the day of your event and expect nothing to be delivered on time if it is even delivered to you at all! My experience with Rafitalic was horrible. Communication was nonexistent and you will have to chase them down for any sort of update on your photos and videos that will be way overdue. I had to message them over 20 times on multiple platforms to get any sort of update. They are unorganized and unprofessional. The Photo Phase: I was supposed to receive sneak peeks a couple days after my wedding. I didn't receive them and got no message from them so I reached out. I got no response so I tried multiple times to get a hold of anyone to give me an update. I did eventually receive my photos and I did like them but this was just the start of the nightmare that followed. The Video Nightmare The real disaster was the videography and how Rafitalic handled it. It's almost been a year since my wedding and I just found out I have no wedding video. I was supposed to receive my video in December. I did ask them for an update a month before and got no response. I tried contacting them again in December when I was supposed to get the video and was told they were running behind and I would get it in January. January came and went and I heard nothing from them. So I reached out again. I didn't hear anything from them for the next 6 MONTHS!!! For half a year, I reached out over and over again on every platform possible—email, text, WhatsApp, and Instagram. They ignored every single message. They finally emailed me after half a year to inform me that they had lost all the footage from my wedding and that they had no way of recovering. The worst part is that they lost the footage months ago. They actually lost it when I received the email 6 months ago saying my video was "delayed". They intentionally hid this from me for half a year, letting me desperately try to get any sort of updates while they ignored me. We finally had a meeting with Rafik to discuss this, and he had absolutely no explanation for why he kept us in the dark for six months. We scheduled a follow-up meeting to finish our discussion, and surprise, surprise—he didn't even bother to show up. Please please please do not risk your priceless memories with a team that treats paying clients with this level of cruelty and disrespect.